The role of the account manager is to fully manage our clients’ expectations and experience of using our search engine marketing (SEM) services. Our SEM services currently include pay-per-click (PPC) via Google, MSN, Facebook, and others, as well as search engine optimization (SEO), online reputation management, and social media. Primary responsibilities will include working with internal specialists in charge of the technical execution of our SEM services and keeping clients updated on our teams' varied efforts.

Responsibilities:

• Maintaining daily interaction with clients via phone and email.
• Educating clients about the benefits of our services, often on a numerical basis.
• Working with clients to integrate SEM into their overall marketing strategy while ensuring client satisfaction and retention.
• Cross-selling our other SEM services to clients.
• Interacting with internal teams to fulfill client requests in a timely manner.
• Managing client expectations.
• Keeping clients informed on best practices.
• Delivering and explaining agency reports.
• Ability to internally manage all deliverable dates, statuses, and milestones for our clients.
• Account manager will take responsibility for critical deliverables, and at times, may complete SEM work that was promised to external customer.
• Self educating and staying current in a rapidly changing industry.

Qualifications:

• 1 - 2 years of experience in account management or client services. Agency experience preferred.
• A professional, polished manner, organizational skills, and attention to detail.
• The ability to work independently, solve problems, and see projects through to completion.
• Excellent project management, organizational, and time management skills.
• Online marketing (SEM) experience is a plus, especially in the areas of pay-per-click advertising (PPC) and search engine optimization (SEO).
• The account manager must have great communication skills, including both written and verbal, as they will be interacting daily with clients and internal teams.

To be a successful account manager, you should be a naturally positive, helpful, and courteous person who likes to assist people with their needs. Together, the account management team will provide the excellent support services that all clients demand. Resumes with cover letters and salary requirements should be forwarded to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Leverage Marketing is the internet marketing agency of choice for businesses that require the absolute highest return on advertising spend (ROAS). We have a proven record of delivering unprecedented search engine marketing results for advertisers in highly competitive markets through large-scale PPC campaigns and complex SEO marketing programs.

We look forward to hearing from you. Well qualified applicants submitting resumes with cover letters AND salary requirements will be contacted for interviews within two weeks’ time.